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How can small businesses leverage AI tools both for their website and for their marketing

Posted on: 12th January 2023 | 3 min

When speaking to many of our clients we find quite often that content generation or creation is normally one of the biggest issues they have. Or more specifically, finding the time to actually sit down and create this content.

There aren’t too many solutions to this. Generally your only options are to either make the time to do it or outsource it and get someone else to create the content for you. But now, there might be a 3rd option that doesn’t require money or as much of your time: Get AI to generate the content for you.

For the most part, AI tools have been fairly clunky up until now. But you might have read about a new tool called ChatGPT. This is an AI chat bot which interacts with people in a conversational way. And it’s impressive to say the least.

On that note, I am going to hand over to ChatGPT…

Question posed: How can small businesses leverage and incorporate the use of AI tools both for their website and for their marketing?

Small businesses can leverage AI in a variety of ways to improve their website and marketing efforts. Some examples include:


  • Using AI-powered chatbots to provide 24/7 customer service and answer frequently asked questions
  • Implementing AI-powered personalization on the website to deliver customized content and product recommendations to visitors


  • Utilizing AI-powered marketing automation tools to personalize email campaigns and target specific customer segments
  • Using AI-powered analytics to gain insights into customer behavior and optimize marketing strategies
  • Implementing AI-powered tools for social media management and advertising to increase engagement and reach more customers.

It’s also important to note that while AI can be a powerful tool for small businesses, it’s not a one-size-fits-all solution. It’s important to carefully evaluate the specific needs and goals of the business, and choose AI solutions that align with them.

There are a variety of AI-powered tools and software available that can assist with content generation, such as natural language generation (NLG) and machine learning (ML) algorithms. These tools can be used to create a wide range of content, such as:

  • Product descriptions and product reviews
  • Social media posts and captions
  • Blog posts and articles
  • News summaries and reports
  • Landing pages and ad copy

It’s important to note that while AI can be used to generate content, the quality and accuracy of the generated content may vary. It’s recommended that small businesses review and edit any AI-generated content before publishing or distributing it. Additionally, it’s also good to have a human touch to the content, some AI generated content may not be as engaging or personalized as the one written by human.

In summary, this was more of an experiment and an exercise to see what the tool could do. As ChatGPT said, it’s important to review what’s being output and edit it accordingly but as a small business owner myself – tools like this will save a massive amount of time. Even using these tools as a starting point for your blogs or articles can offer huge time savings.

Apart from the introduction and the summary – this article was 100% generate by AI.